Carval’s Support Team is available to assist with customers’ difficulties between the hours of 09:00 and 17:00 Monday to Friday, excluding statutory holidays in England and Wales. Out of hours support contracts are available upon request. Support is provided via the following mechanisms:
Eighty-eight per cent of all support calls are cleared within one hour and our clearly defined escalation procedures ensure that we have never once had a non-processed payroll.
“The Carval helpdesk are a pleasure to deal with, from the initial contact to the final solution their staff are helpful, quick to respond and knowledgeable in every aspect of the software. Their professionalism is very reassuring. Carval is definitely a company you can depend on.”
Please select an option below and fill in your contact details and we’ll arrange a free demo, an online demo, a call back or to send you a free brochure.