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Unitend Operations Course

Unitend operations training has a duration of 1 day and aims to meet the following objectives:

  • Understand and set up all elements of a time and attendance system
  • Learn how to manage absences within Unitend
  • Understand and carry out routine T&A related tasks
  • Understand the responsibilities of supervisors and managers

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Further information:

Times: 09.30 to 16.30

The course is broken down into the following areas:

System Basics – common features and functionality of many Unitend screens.

Employee Data – this session is broken down into 3 parts :

  • basic employee information, i.e. name & address, DOB, Department, Supervisor, etc.
  • the time & attendance details for employees, e.g. their normal weekly hours, overtime rules, current rota and rota position, etc.
  • absence summary information on employees.

Shifts and Rotas – a comprehensive look at setting up daily shifts, weekly shifts, and annual rotas.

Calculation of Hours – a detailed look at how employees’ hours are calculated.  This looks at overtime rules, shift settings, lateness, rounding, meal breaks, handover, etc.

Maintenance Options – a guide through the list of options under the Maintenance menu used primarily in setting up the system, e.g.

  • Teams and Activities
  • Absence Stages (ties in with Absenteeism on Day 2)
  • the Control File – general settings that will apply across the whole system
  • Reasons for Overtime (populates drop-down list)
  • … and more

T&A Input – detailed instruction on the clocking screen, checking clockings, manually entering clockings, making temporary shift changes, viewing historic clocking data, entering absence records, etc.

Absenteeism – an overview of the ways to manage employee absenteeism including:

  • setting up absence stages which enables the system to send emails to specified people when an employee returns to work following a certain number of absences within a certain time period
  • entering and removing global absences
  • operating a formal system of Time Off In Lieu (TOIL)
  • available absenteeism reports

Routine Tasks – an exploration of the daily, weekly, monthly, and annual tasks that need to executed.

Supervisors’ Responsibilities – a look at the responsibilities that should be given to supervisors, e.g. checking clockings, making manual clockings where necessary, entering absence records, temporary shift changes, authorising overtime and worked meal breaks (where appropriate).

Standard reports – a walkthrough of the standard reports and the type of information each will provide.

 After each session those on the course will be given a practical exercise to complete to gain some hands-on experience of the topic just covered.

 Candidates will also receive a Unitend manual which can be used as a reference when they return to their place of work and start to use the ‘live’ system.

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