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HMRC News: Reconciling PAYE charges

There may be occasions when employers can't reconcile a charge shown on HM Revenue & Customs (HMRC) records to theirs.

HMRC have issued a guide giving steps employers can take to eliminate some of the most common errors and resolve the issue without having to contact them.

You can view this guide here.

If after all the checks you still can't reconcile the charge, contact:

  • the Employer Helpline on 0300 200 3200 if you have not had contact from someone in HMRC's Debt Management; or
  • the Debt Management office that has contacted you by letter or phone about a discrepancy on your account.

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