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China Fleet Country Club

Successful country club chooses the Carval integrated HR and Payroll System for functionality and ease of use

“We are pleased that we chose the Carval HR System for the functionality it contains and also the quality service we receive from Carval.” Shaun Russell, Finance Manager

China Fleet Country Club

China Fleet Country Club is one of the west country’s leading golf and leisure resorts. It is open all year round and set in 180 acres of beautiful countryside onthe picturesque banks of the River Tamar, near the Devon/Cornwall border.

Guests are accomodated in 40 appartments, with access to an impressive rangeof facilities including a 25m Leisure Pool, a championship golf course, 28 bayfloodlit driving range, fitness suite, spa with Jacuzzi, steam room and sauna anda Health & Beauty suite. The resort also boasts a restaurant and brasserie aswell as bars and a coffee shop.

China Fleet Country Club has on average 175 employees over the year, with more in the summer than in the winter. Being open from 7am to midnight, 7 days a week 364 days a year, necessitates a large and varied staff compliment across 30 different cost centres. The company runs three payrolls; one management and one salaried, both paid calendar monthly. The third payroll is also monthly and is mainly for junior/casual staff. CCFC does not use temporary oragency workers. China Fleet run Sage Line 100 and required a compatible solution that could manage theworkforce and provide vital management information.

Why did you decide to acquire an integrated HR and Payroll system?

"We initially agreed to acquire the payroll system as a solution to pull away from the outsourcing arrangement that we were using at that time. This was mainly due to our having in-house expertise and the potential to make cost savings. The HR system came as a by product of the payroll system."

How did you set-about evaluating the different products available and why did you choose Carval?

"It was a fairly straight forward decision. We have such a diverse requirement of cross department allocation there was very little choice of products that offered the flexibility coupled with ease ofuse that Uniwage does. The department, cost centre structure within Line 100 was also catered for within the Carval HR solution. Certainly having worked with Sage payroll for many years previously I had first hand experience and knew this would not have worked for us. Plus I had an already established relationship of the accounting software provision."

How did the implementation go?

"No implementation is straight forward but apart from some small issues that were ultimately resolved there were no major issues. It was a culture shock for some employees as we had never previously used such a system due to the outsourcing. All Carval personnel involved guided andmanaged the process very well."

What benefits have come from using Carval HR Unity and how have these been measured?

"The main benefits that came as a result of the implementation were cost and time savings coupled with having total control of a system and the management information it produces."

Specific benefits China Fleet Country Club experienced include:

  • Simple timesheet input meaning less time is spent on data entry
  • Detailed analysis of employees working hours for pay and management processes
  • Detailed absence analysis to manage and monitor all aspects of absenteeism
  • Detailed employee records so that management know all the information they require about the workforce at any point in time
  • Ease of access to management reports has provided the management team with awealth of information to assist in managing areas such as staffing levels, absence,workforce monitoring and more.

The company has since gone on to add Carval's HR Unity Online Employee Self-Service solution and online timesheet module.

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